How EventPay Works
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The Future of Festival Payments

Trusted by the industry’s top events to deliver frictionless transactions and real-time insights.

Trusted by
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Built for the Hustle of Festival Day.

From setup to sales, we streamline every step—so you can focus on the show, not the systems.

Designed for Festivals

Built from the ground up for events and festivals, with features crafted to meet the unique needs of your production.

Built for Festivals

Effortless Onboarding

Integrate into your festival with ease. Our team provides hands-on support to ensure a smooth and seamless rollout.

Event Analytics

Branded Experience

Stay in control of your brand. EventPay offers a fully white-labeled solution that keeps your branding front and center.

Customized solutions

Built for Scale

Handle millions of transactions effortlessly with a platform engineered for performance and reliability under pressure.

Built for Scale

Real-Time AI Insights

Unlock powerful AI-driven insights into customer flow, on-site behavior, and trending products. Make informed decisions using real-time event data.

Insights at Your Fingertips

Integrate effortlessly.
Collaborate better.

Extend Relay, streamline workflows, and connect your favorite tools, with new integrations added constantly.

A Platform Built for Every Role

Whether you're attending, selling, or managing — EventPay supports the full event ecosystem.

Attendee Experience
Web + App
EventPay

The Ultimate Attendee Experience

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Full iOS + Android Support
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Optional Dedicated Mobile App
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Scan-to-Pay & Full Payment Acceptance
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SMS Login & Phone Verification
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Interactive Festival Map
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Vendor Menus & Listings
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Sponsor Zones & Featured Placements
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Custom Pages for Schedules, FAQs & More
Vendor & Staff Tools
Point of Sale App
EventPay POS

Built for high volume

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Works on iOS + Android
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Real-Time Item Management
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Multi-User Staff Access
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Offline Mode for Connectivity Gaps
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Sales & Inventory Visibility
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Fast, Lightweight POS Interface
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Support for Multiple Order Types
Organizer Dashboard
Full Web Control
EventPay Studio

Manage your event

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Live Data & Performance Monitoring
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End-to-End Event Oversight
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Transaction & Order Visibility
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Deep Financial & Operational Reporting
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Real-Time Analytics & Trends
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User Roles & Access Controls
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Manage Your Event Anywhere, Anytime
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The Tools Behind a Seamless Festival

From real-time dashboards to on-the-ground insights, EventPay gives your team everything it needs to run smarter, faster, and smoother.

Payment Acceptance

Accept American Express, Mastercard, Visa, Discover, Interac, Debit along with Apple Pay and Google Pay

Mobile-Ready (iOS & Android)

Fully compatible across all iOS and Android devices—ensuring smooth checkouts and fast adoption for your attendees.

Attendee Insights

See how guests spend, move, and interact—from ticket purchase to final tap. Optimize in real time.

Live Transaction Feed

Monitor every sale as it happens with a real-time stream of on-site purchases and vendor activity.

Shareable Analytics Dashboard

Instantly share key stats with partners, vendors, and sponsors—no spreadsheets required.

Integrated with Your Stack

Plug EventPay into tools like Segment or Google Tag Manager. Your data, where you need it.

All-in-One Event Control

Run your entire event from your fingertips—assign users, track vendors, and stay in control with one powerful dashboard.

Built for Your On-Site Team

From support to vendor troubleshooting, give your staff the tools they need to act fast and keep the event flowing.

What Teams Are Saying
About Relay

Relay helped us cut response times in half while keeping our engineers looped in—without endless Slack messages

"Managing multiple stakeholders across enterprise clients used to be messy. Now, we have the visibility and coordination we need—all in one place.”

James Thorne
CEO, CloudReach Systems

"This platform finally gives us the tools to handle complex B2B accounts without workarounds. Our support team is faster, more informed, and way more confident."

Sarah Linton
Director, SwiftSolutions

"The collaboration features are outstanding. Internal notes, account-level context, and seamless handoffs have taken our support quality to the next level."

Alex Daniels
VP of Operations, NovaStack

"The insights from this case study have helped us implement more sustainable practices in our operations."

Megan Ruiz
COO, BrightLayer Solutions

Frequently Asked
Questions

From setup to security, here’s everything you need to know before getting started.

What kind of events use EventPay?

Music Festivals, Beer Festivals, Food Festivals and all types of Events rely on EventPay for payments.

Does EventPay work with all events?

Yes! EventPay integrates with all event types.

Can EventPay support direct payments?

Yes! EventPay can support many types of payment flows, including direct payment (non-token).

Does EventPay work with sampling events?

Yes, EventPay can support sampling and all-inclusive based events, allowing you to track and restrict the number of items an attendee can purchase.

Is my data secure?

Yes — data security is a top priority at EventPay. We use enterprise-grade encryption and follow industry best practices to ensure your information is protected at all times.

Does EventPay support smaller events?

Yes, EventPay support smaller events. Contact our team to see if EventPay would be a good fit for your event.

Can I customize how EventPay works for my Festival?

Yes, EventPay is flexible. You can tailor custom content, appearance, and transaction types to match the way your festival operates best.

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Ready to get started?

Join festivals using EventPay to elevate your payment experience.